Introduction
Despite national and international recommendations to improve health across the lifespan for persons who identify as women (henceforth, women),1 2 Canadian women face inequities in access to and quality of care for many conditions.3 4 These disparities are heightened in two contexts: ethnoculturally diverse immigrant women and sexually/gender-diverse women, who we henceforth refer to either as ‘diverse’ or ‘equity-seeking’ women to acknowledge the healthcare disparities they face. For example, immigrant women face barriers in access to cancer screening,5 and prenatal, perinatal and postnatal care.6 Many transwomen lack a primary care provider with whom they can discuss trans health concerns7 and report unmet healthcare needs.8
These disparities, along with poor healthcare experiences, contribute to diverse women’s mistrust and avoidance of mainstream healthcare services in favour of services provided by local, trusted community agencies. For example, a scoping review of 16 studies pertaining to immigrants from 19 countries identified that women’s needs were not met because physicians dismissed their concerns9; and focus groups with immigrant women from 10 countries revealed that, due to poor healthcare experiences, many refrained from raising concerns or asking questions and even avoided seeking care.10 Mounting research highlights the value of community-based health promotion. For example, qualitative research with East and South Asian immigrant women in Canada revealed that they preferred accessing health information or services in community settings that included women only and addressed cultural and economic barriers.11 12 Similarly, a Canadian environmental scan revealed numerous primary healthcare and healthcare navigation services offered to 2SLGBTQ (two spirit, lesbian, gay, bisexual, transgender, queer, intersex and others who identify as part of sexual and gender diverse communities) persons by community-based support groups, although few were dedicated to trans, gender diverse or cisgender 2SLGBTQ women.13
Equity-seeking immigrant and sexually/gender-diverse women may prefer to access health information, advice and care via local, familiar community agencies because such services are ‘culturally safe’. Community agencies refer to organisations outside of the formal healthcare system such as centres that provide settlement or support services. Cultural safety has been defined as effective care of a person of a particular culture as determined by that person, where culture may include but is not limited to age or generation, gender, sexual orientation, occupation, socioeconomic status, ethnic origin, migrant experience, religious/spiritual beliefs or disability.14 15 Staff of community agencies, sometimes referred to as community health workers (CHWs) because they often represent target communities, possess knowledge of the sociocultural norms, values and behaviours of equity-seeking clients, which facilitates communication and service provision.16 We distinguish community agency health promotion from health promotion that takes place in the community (community based) but is led by governmental or healthcare organisations, or by CHWs employed by government or healthcare organisations. While community agencies are well positioned to reduce healthcare inequities, they are often non-profit organisations with limited dedicated staff, infrastructure and funding for health promotion.17 18
Healthcare disparities among women are a problem in Canada, which is a multicultural country. For example, nearly half of the population will be immigrants and their Canadian-born children by 2036, and there is a planned influx of 1.45 million immigrants from 2023 to 2025 including a stream for women and sexually/gender-diverse people seeking human rights protection.19 Such inequities are likely also a problem for many other middle-income and higher-income countries given unprecedented rates of migration internationally.20 Community agency health promotion could fill gaps in overburdened, under-resourced health systems and reduce healthcare inequities. To support this role, knowledge is needed of the capacity required for community agency health promotion. This knowledge could serve as the blueprint to strengthen and systematise culturally safe health promotion in community agencies, which in turn, could improve the health and well-being of diverse equity-seeking women. The overall aim of this study was to understand what constitutes community agency health promotion capacity for diverse equity-seeking women. The specific objective was to review published research that evaluated health promotion in community agencies for immigrant or sexually/gender-diverse women to describe capacity and yield insight on how to implement it.