Discussion
Qualitative analysis of semistructured interviews of community-dwelling firearm injury survivors in Indianapolis resulted in five themes that may impact engagement of firearm injury survivors with HVIPs: (1) delayed readiness to change, (2) desire for independence, (3) lack of trust, (4) persistent emotional and physical effects of trauma and (5) unawareness of HVIP resources.
HVIP literature stresses the importance of the teachable moment near the time of injury as the optimal time to engage violent injury survivors.2 These interviews, however, revealed multiple teachable moments well after that time; in some cases during the months and even years post hospital discharge. For many survivors of firearm injury, behavioural change is needed to decrease their risk of reinjury and to recover mentally from the sequelae of trauma.27 Behavioural change is challenging. For health-related behaviour change, a teachable moment can be created through a clinician–patient interaction.28 In the context of physical trauma, this interaction is a hospital encounter for violent injury. McBride et al described the three key elements of a teachable moment that led to smoking cessation: (1) The event increased perception of personal risk, (2) The event elicited a strong emotional response and (3) The event redefined the patient’s self-concept or social role.29 A firearm injury usually satisfies one or more of those three elements, and all three were noted in the participants’ interview responses. Despite this, many participants described readiness to change or feelings of regret long after their hospital discharge. This supports the need for relentless pursuit of survivors by HVIP staff to connect survivors with needed services.30 These moments often present themselves long after typical programmes have stopped attempting to make contact with survivors. Therefore, HVIPs should use optimal strategies for engagement and retention, and expand the definition of the teachable moment.
For effective interactions between survivors and HVIPs, trust must be established. The presence of the VIS/caseworkers in the hospital helps to establish an initial rapport. Prior work demonstrated that moderate to high doses (3 to >6 hours per week) of caseworker interaction in the first 3 months after injury were associated with an increased likelihood of successfully completing the HVIP, and with reduction of violent reinjury.27 Trust is closely associated with the perceived credibility of the messenger.31–33 Participants were quick to point out when they felt figures of authority or healthcare workers were being disingenuous. To address this barrier, empathetic engagement is a teachable skill that has been used across healthcare settings and medical education.34–36 For caseworkers, interview participants valued availability, genuinely caring, ability to relate and time spent invested in the relationship. This is consistent with a prior study that described the characteristics HVIP participants most valued.17 Firearm injury survivors must often overcome learnt patterns of internalised and repressed anxiety, depression and post-traumatic stress symptoms.37 Consistent with previous studies, interview participants expressed symptoms of restlessness, chronic pain and avoidance (wanting to get away or hide).38 Many of the interviewees shared experiences consistent with childhood trauma or repetitive trauma. Such cumulative stress can have a lasting impact on the mind as well as the body, causing emotional and neurobiological dysregulation.37 PTSD, depression, substance use disorders and other behavioural health consequences of violent injury can be debilitating but they are treatable.39 Addressing mental health needs within an HVIP is a critical factor associated with successful programme completion.27 However, addressing mental health needs is increasingly recognised as a weak area of evaluation and treatment in trauma centres and HVIPs.40–43 The barriers to help-seeking for psychological distress described in other studies including lack of perceived benefit, fear of stigma and preference for existing social network support19 44 may also apply to HVIP participation. HVIP staff must be equipped to recognise and handle these barriers while respecting survivor’s choices and autonomy.
The theme of desired independence reflected a hesitancy to ask for help as well as a need for self-determination. According to self-determination theory, three things are needed for personal well-being: competence (perceived ability for self-care), relatedness (feeling of belonging) and autonomy (feeling of empowerment).45 HVIPs are well suited to assist participants with these often over-looked factors in individuals with chronic trauma.45 An emphasis on increased self-awareness, emotional regulation and self-efficacy can help HVIP participants achieve their goals.46
Based on the interviews, relatively few of the study participants were connected to RXH. This was a surprising finding since RXH has been in the community for 14 years and is the only HVIP in Indiana. Based on the participants’ lack of knowledge of any local violence prevention programmes, ineffective dissemination and branding could be a significant factor. Leveraging the affiliation with the local hospital system may be an effective strategy for improved dissemination of HVIP services. The standard academic approach of ‘posters, presentations and papers’ is unlikely to successfully reach the community for violence prevention work.47 Studies of healthcare brand equity have shown that establishing a platform for consumer and healthcare organisation interactions increases perceived value of the care provided.48 This suggests that social media has significant potential to expand reach and achieve effective dissemination of healthcare information, including HVIP services.49 50 Storytelling—such as via social media platforms—can amplify effective dissemination by using a credible messenger to tell an emotionally compelling story.51 This story resonates with the target audience (eg, firearm injury survivors) and incites action (eg, engaging with an HVIP).52
Future directions
Future work for RXH will include developing and evaluating strategies for recruitment and retention such as behavioural nudges53 and social media campaigns. Additional qualitative research will be critical to determine the acceptability of HVIP interventions and the components participants value most. Future studies will also focus on female and non-English-speaking participants to address the knowledge gap in their perspectives.
Strengths and limitations
This study has several limitations. The participant sample is from a single city which may result in limited generalisability of the findings. Most participants had been injured within 1–5 years of their interviews and so the overall results do not reflect long-term follow-up. Non-English-speaking patients were excluded, and subsequently, this patient population’s experiences are not reflected in these results. However, the majority of firearm injury survivors in Indianapolis are English-speaking black males.54 Finally, intercoder reliability or thematic proximity was not formally analysed.24
Despite these limitations, this qualitative study adds depth of knowledge of the experiences of community-dwelling firearm injury survivors that can improve HVIP engagement and identify opportunities for intervention development. These results can also help improve recruitment and retention strategies.
Conclusions
This qualitative analysis of firearm injury survivor experiences provided several insights into factors that may affect their engagement with HVIPs. Effective branding can increase dissemination of HVIP resources. Continued pursuit of survivors for several years after their injury, establishing trust, and addressing persistent psychological and physical symptoms while respecting participants’ desire for self-determination may increase engagement of firearm injury survivors with HVIPs.