Protocol

Availability of caregiver-friendly workplace policies (CFWPs): an updated international scoping review protocol

Abstract

Background This scoping review will provide an update on the availability of caregiver-friendly workplace policies (CFWPs) internationally. As the global population continues to age, there is a growing demand for unpaid care. Many individuals providing unpaid care remain in the workforce, increasing the number of carer-employees (CEs). The goal of this review is to determine how workplaces are supporting the growing number of CEs via CFWPs compared with 5 years ago, while identifying and prioritising actions that will improve workplace support for CEs. It is expected that this scoping review will provide: valuable insights on how broader social and cultural issues shape CFWPs; identification of leading workplaces that provide CFWPs, as well as; labour sectors that require improvement. Comparative analysis between the previous published scoping reviews will allow for further conclusions with respect to the changing landscape of CFWPs over time.

Methods This scoping review will be conducted with methodological guidance from the Joanna Briggs Institute (JBI) Reviewers Manual, the Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for scoping reviews guidelines and checklist and the scoping review protocol checklist by JBI. As recommended by the JBI, this scoping review uses the Population/Context/Concept framework to identify main concepts and appropriate inclusionary/exclusionary criteria. This review will include literature (peer-reviewed and grey) published between 1 May 2019 and 31 May 2023, in the English language, that discuss the provision of unpaid care to older adults; workplaces deemed caregiver and/or family friendly related to CFWPs and explicit identification of the workplace/organisation by name. Results will be communicated via tables, diagrams and content analysis.

Ethics approval and dissemination Ethics approval for this study is not applicable. The results of this study will be disseminated through peer-reviewed publication and conferences.

What is already known on this topic

  • Unpaid caregivers incur several work and health-related impacts that are a direct result of their experience as carer-employees (CEs).

What this study adds

  • This scoping review will detail how workplaces are supporting their CEs and factors that drive implementation and enhancement of caregiver-friendly workplace policies (CFWPs).

How this study might affect research, practice or policy

  • This scoping review will highlight CFWPs as an important intervention in supporting CEs, while highlighting what is currently available.

Introduction

The world’s population is ageing, resulting in a global demographic shift. WHO estimates that by 2050, 2.1 billion people globally will be over the age of 60 years, and those aged 80+ years will triple by this time, reaching 426 million.1 Notably, ageing is associated with gradual decline in physical and mental health which introduce challenges related to health and social care, particularly given that a large majority of the population continues to live longer with more comorbidities.2 These age-related changes in health, combined with a growing ageing population has and will continue to strain healthcare systems, shifting care responsibilities to unpaid carers who are known to enhance the quality of life of their care recipient(s). In Canada, provincial healthcare spending does not currently account for the increase in population ageing3 and there is a lack of services needed to support an ageing population.4 He et al5 explain inadequacies in long-term care among all countries globally, a finding that puts increased burden on unpaid care. These rising healthcare demands, coupled with governments’ withdrawal from publicly provided health and social services, have led to an increased demand for unpaid care, often provided by family and friends.6 Unpaid care is the provision of care to an older and/or dependent person by someone who shares some form of familial or social relationship.6 Those providing this unpaid care often manage it while working in the paid labour force and are often called carer-employees (CEs).7 Occupying the dual role of unpaid carer and paid employee can impact labour force participation and wages among CEs.8 In addition to labour force implications, CEs also incur several health-related impacts as a result of occupying this dual role. Research by Yang et al9 found several mental health impacts that CEs experience as a direct result of their caregiving duties, including anxiousness, depressive feelings and irritability. This finding is confirmed by Gaugler et al,10 who state that conflict between work and caregiving duties is the strongest predictor of caregiver physical and mental health. These labour force and health impacts incurred by CEs has drawn attention to the role of the workplace in promoting caregiver-friendly workplace policies (CFWPs). CFWPs are sometimes called family friendly policies and address necessary organisational changes in policy and/or programmes, practice or work culture aimed towards reducing work-family conflict and increasing support for CEs.11 12

Rationale

The goal of this scoping review is to determine the availability of CFWPs between 1 May 2019 and 31 May 2023. This scoping review provides an update on CFWPs since the previous scoping review was conducted by a similar group supervised by Dr Allison Williams in 2021.11 The 2021 scoping review was preceded by the initial scoping review, published under Dr Allison Williams’ supervision in 2018.13 Continued follow-up reviews are necessary to determine how broader social and cultural changes impact CFWPs. The scoping review published in 202111 noted changes in the availability and climate surrounding CFWPs when compared with the scoping review conducted in 2018.13

Moreover, the proposed scoping review seeks to address limitations of the previous reviews to ensure comprehensive findings on the research topic. Specifically, a wider database search will be performed to better capture the availability of CFWPs. The goal here is to bridge the gap in the peer-reviewed literature on CFWPs identified in previous scoping reviews, while capturing a better understanding of CFWPs availability across the globe. The same research questions used in the previous scoping reviews will guide this review, aiming to address ‘(1) how workplaces are supporting the growing number of CEs through workplace culture and policy, compared with 5 years ago and (2) identify and prioritise actions that will improve workplace support for CEs’ (p. 4).11 This is guided by the main objective of determining the current state of CFWPs internationally, as well as the factors contributing to the development of these programmes and/or policies.

The scoping review methodology has proved effective (as determined in previous research by the same group) for exploring and summarising the growth of CFWPs internationally. This scoping review adopts terminology that reflects the broad parameters of what is considered CFWPs and CEs. Previous reviews have detailed the multiplicity of terms that are used to describe CFWPs and have adopted the formal definition by Kelly et al,12 which defines CFWPs as ‘deliberate organisational changes—in policies, practices or target culture—to reduce work-family conflict and/or support employees’ lives outside of work’ (p. 310). In the context of this review, CFWPs will serve as a placeholder term for terminology related to workplace/organisational policy. Similarly, the term CE speaks to a range of terms surrounding CEs (carer-workers, working carers, etc). More specifically, a CE would refer to an individual that participates in both paid employment and unpaid care for another adult with a health condition or disability.11 This scoping review will offer valuable insights into how wider social and cultural issues work to shape CFWPs, and identify leading workplaces that provide CFWPs, as well as labour sectors that require improvement. Specifically, this review will account for the broader social changes informing CFWPs, as determined via content analysis, to explain how these factors influence CFWPs. Explaining how overarching social and cultural changes are reflected in changes to or implementation of CFWPs can provide insights into the forces that will continue to shape CFWPs in the future. Comparative analysis between the previous published scoping reviews will allow for further conclusions, with respect to the changing landscape of CFWPs over time.

Methods/design

The study period for this review will run from 1 May 2019 to 1 March 2024. This scoping review is informed by the most recent methodological guidelines for scoping reviews, conducted in accordance with the Joanna Briggs Institute (JBI) Reviewers Manual14 and the Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for scoping reviews guidelines and checklist15 and the scoping review protocol checklist.16 As recommended by the JBI, this scoping review will employ the Population/Context/Concept (PCC) framework to identify and construct clear main concepts in the research questions, and in defining appropriate inclusionary/exclusionary criteria for scoping reviews.17 As the goal of this scoping review is to provide an update on the availability of CFWPs since the previous scoping review conducted by the team, the same inclusionary and exclusionary criteria were used in order to remain consistent with reporting of the state of CFWPs. While the PCC framework was not explicitly used in the previous scoping review, this scoping review acknowledges its use as best practice and has ensured the research questions and inclusionary/exclusionary criteria meet the necessary components of PCC (table 1). Due to difficulties with registering scoping review protocols, this protocol has not been registered; the authors opted for publication to remain in accordance with best practices.

Table 1
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Application of Population/Context/Concept (PCC) framework

Inclusion criteria

This scoping review inclusionary criteria concerned literature (peer-reviewed and grey) published between the dates of (1) 1 May 2019 and 31 May 2023, allowing 1 month of overlap from the previous scoping review to account for any missed publications written in or translated to English. Consistent with the former criteria, this scoping review will also include studies that (2) discuss the provision of unpaid/family/informal care to older adults, (3) workplaces deemed caregiver and/or family friendly related to CFWPs and (4) explicit identification of the workplace/organisation.11 13 These latter criteria allow the review to determine the workplace sector, size as well as providing the opportunity to conduct a cross-check (as needed) on the information provided (via other data sources).

Exclusion criteria

Similarly, the exclusionary criteria from the former scoping review will remain. This includes (1) failure to explicitly mention the workplace/organisation name, (2) literature that concerns the provision and/or policies relating to children or childcare, (3) discussions of formal/paid care and (4) government-provided policy or funding (excluding top-ups).11 13 The first criteria specific to failure to explicitly mention the workplace/organisation name is important as it will allow the research team to compile a list of workplaces/organisations that participate in CFWPs.

Search strategy

As this scoping review is an update from the previous review, it will not follow the exact three-step recommendation for scoping review search strategies outline in the JBI Manual.14 Rather, it will use the comprehensive search strategy that was already defined in the previous review. However, this scoping review has retested the applicability of the formerly defined key terms to ensure their relevance. To make certain the depth and breath of the research results, additional databases were included in the search that were not previously searched.

This research will draw from a range of databases to identify articles related to CFWPs. With the guidance of a Health Science’s and Commerce librarian, 16 databases (Web of Science, Business Source Premier, PsycINFO, MEDLINE, Embase, CINAHL, Social Science Abstracts, Factiva, Academic OneFile, Nexis Uni, The Conference Board of Canada, ProQuest, NBER, IDEAS. OECD, Academic OneFile) were identified based on their relevance to CFWPs. Moreover, drawing from numerous databases ensures adequate coverage of articles and papers published. Key search terms such as “caregiver”, “carer”, “caregiving”, “adult care”, “eldercare”, “senior care”, “spousal care”, “workplace”, “employer”, “employee”, “policies”, “policy” and “program” were defined in the previous scoping review. Due to their efficacy, the key terms will remain constant for this updated scoping review. The full search string applied to each database is detailed in table 2. This scoping review will include articles published between 1 May 2019 and 31 May 2023. This time frame was selected to mirror the 5-year window conducted in previous scoping reviews and provide an update on CFWPs since the last study ran between 2014 and 2019. This scoping review will use both peer-review and grey materials to ensure broad coverage of CFWPs.

Table 2
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Key words and search string used

Study selection

Stages 1 and 2 of study selection will be conducted by one research assistant. Stage 3 will recruit additional reviewers for full-text review. EndNote will be used for storing and reviewing studies found in the search.

Stage 1: identify studies relevant to CFWPs:

  • Employ search string to identified databases.

  • Between 1 May 2019 and 31 May 2023.

  • Articles written in or translated to English.

  • Import into EndNote and remove duplicates.

Stage 2: title and abstract review:

  • Include articles that address CFWPs.

  • Relating to elder/senior/spousal care.

Stage 3: full-text review:

  • Recruit additional reviewers.

  • Apply inclusionary and exclusionary criteria to full-text review.

  • Review references in selected articles from full-text review.

Data extraction/charting

All extracted articles will be stored in EndNote where additional reviewers will work on full-text review and document data extraction via an Excel sheet. EndNote and Excel will be piloted by both reviewers, using two sample articles, to ensure familiarity with the tools. Reviewers will use Excel to flag and resolve conflicts that may arise. Table 3 displays the charting details of each article.

Table 3
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: Charting details for extracted articles

Presentation of results

The results and recommendations that ensue from this scoping review will be presented using tables, diagrams and content analysis to communicate the main findings. This will include a diagram detailing the inclusionary/exclusionary mapping of articles, and various charts and tables that categorise and compare article findings. Tables will also be used to compare the scoping review’s findings with respect to the previous review, including workplace/organisations offering CFWPs (by sector), the type and frequency of CFWPs offered, and recommendations for workplaces and government. Lastly, the main findings will be communicated via content analysis identified as best practice for scoping reviews.14 The goal of the content analysis is to identify common themes and concepts that emerge, such as changes to terminology surrounding CFWPs, and broader social and cultural factors that have led to implementation or changes to CFWPs. The coding and categorising that will be done during the content analysis will be recorded in a chart and provided in the scoping review.

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